--- title: "NavonaAI — briefing for AI agents" canonical: https://navona.ai/ generated: build-time from the live site data --- # NavonaAI AI cart-abandonment prevention for Shopify stores. NavonaAI watches for the signs that a shopper with items in their cart is about to leave, and shows them a one-time discount at that moment — while they are still on the store. ## What it is, and what it is not - It is **prevention**: it acts during the shopping session, on site. - It is **not recovery**. NavonaAI does **not** send abandoned-cart emails or SMS, and does not replace a tool that does. The two can run alongside each other. - It installs as a Shopify app. The specifics — who sees the offer, whether an email address is required, what happens if the shopper leaves without using the code — are answered in the FAQ below, which is the same text published on the site. ## Pricing | Plan | Price | Sessions included | Overage | |---|---|---|---| | Starter | $30/mo | 10,000 | $6 per 1,000 | | Growth | $60/mo | 40,000 | $5 per 1,000 | | Pro | $90/mo | 80,000 | $4 per 1,000 | | Scale | $120/mo | 120,000 | $3 per 1,000 | Billing is session-based, with a 14-day free trial. Current details: https://navona.ai/pricing ## Frequently asked questions ### Does this actually work on mobile? Yes. Mobile visitors also show clear signs when they're about to abandon a cart. In fact, 78.6% of orders through NavonaAI come from mobile. ### How does it know someone is abandoning their cart? We can't publicly disclose the exact algorithm. It starts based on best practices and improves over time - the more data, the better the AI detection gets. ### What if people get used to waiting for a discount? They can't. The offer shows only once per visitor, only during that session. If they leave without using it, it's gone - forever. Even if they come back weeks later, they'll never see it again. ### There are many exit intent popup tools. I don't get how NavonaAI is different? Exit popups show to everyone. NavonaAI shows only to people about to abandon their cart. Exit popups collect emails. NavonaAI gets people to finish their purchase right away. Exit popups give codes valid for days - no real urgency. NavonaAI's offer expires with the current visit (true urgency and scarcity). Plus, you get detailed abandoned cart funnel stats, actionable steps to reduce your abandoned cart rate, and 1:1 calls with experts. ### How do I know people wouldn't have bought even without the discount? If NavonaAI is working, a bigger percentage of people complete their purchase than before. So we just compare your abandoned cart stats before and after. ### Will this hurt my brand or feel spammy? No. It only appears when someone is about to abandon their cart - not randomly or to every visitor. It shows once per visitor, ever. And you stay in full control of the design and offer. ### I don't have time to set up or learn another tool - will this take effort? No. We handle the full setup for you and get everything live on your store. There's nothing to configure or learn on your side. ### Do I need to manage or optimize anything? Nope. NavonaAI runs on its own once it's live. There's a dashboard with clear insights and action steps to help you reduce your abandoned cart rate even more. If you use it, you will get better results. But it's optional. ### Will it mess up my existing checkout or tools (i..e Klaviyo, etc.)? Not at all. NavonaAI runs alongside your existing setup and doesn't interfere with your checkout or email automations or any tools you use. ## Proof Real merchant dashboard screenshots, grouped by store category, are published at https://navona.ai/wall-of-proof ## Articles - [Attribution Is Not the Same as Lift](https://navona.ai/blog/attribution-vs-measured-lift.md) — An attributed order carried our discount code — that isn't proof it wouldn't have happened anyway. Here's what a holdout tells you that attribution can't. - [How Fast a Saved Cart Actually Converts](https://navona.ai/blog/how-fast-a-saved-cart-converts.md) — We measured the time between a prevention offer appearing and the order landing. Median 4.7 minutes, 94.8% within 30 minutes, from 290 matched orders. - [How Much of Your Cart Abandonment Is Bots](https://navona.ai/blog/how-much-of-your-cart-abandonment-is-bots.md) — Bot sessions can make up more than half your storefront traffic on a given day, inflating cart counts and quietly distorting every conversion rate you track. - [What a Cart Abandonment Model Actually Sees](https://navona.ai/blog/what-a-cart-abandonment-model-actually-sees.md) — A storefront emits a huge volume of behavioral data. Here's why pattern recognition beats a fixed rule — and what we deliberately don't collect. - [What a Dollar of Discount Actually Returns](https://navona.ai/blog/what-a-dollar-of-discount-returns.md) — Across 38 stores, every $1 in prevention discounts returned $10.50 in added revenue, all-time. The monthly range, and what attribution doesn't prove. - [Why Most Shopify A/B Tests Never Finish](https://navona.ai/blog/why-most-shopify-ab-tests-never-finish.md) — On a typical low-traffic store, detecting a real 10% change in your popup can take over a year. Here's the math, and how to know before you commit to a test. - [How to A/B Test Your Shopify Cart Abandonment Popups](https://navona.ai/blog/how-to-ab-test-shopify-cart-abandonment-popups.md) — NavonaAI now supports A/B testing. Here's what to test on your cart abandonment popups, in what order, and how to read the results without fooling yourself. - [How to Reduce Cart Abandonment on Shopify: 12 Strategies](https://navona.ai/blog/how-to-reduce-cart-abandonment-on-shopify-12-strategies.md) — A prioritized guide to reducing cart abandonment on Shopify, using Baymard's current published figures on why shoppers leave, plus where onsite prevention fits. - [10 Exit-Intent Popup Examples (and Why Most Ask for Email)](https://navona.ai/blog/10-exit-intent-popup-examples-for-cart-abandonment.md) — Real patterns behind exit-intent popups, and the one thing almost none of them do, skip the email step entirely. - [AI Cart Abandonment Prevention Popups vs. Exit-Intent Popups: What's Actually Different](https://navona.ai/blog/ai-cart-abandonment-prevention-vs-exit-intent-popups.md) — Exit-intent popups react to one signal and show the same offer to everyone. See how AI cart abandonment prevention actually differs, and why it converts better. - [Best Privy Alternatives for Shopify Stores (2026)](https://navona.ai/blog/best-privy-alternatives-for-shopify-stores-2026.md) — Compare the best Privy alternatives for Shopify stores in 2026, pricing, features, and pros/cons, including NavonaAI for cart abandonment prevention. - [Best Wisepops Alternatives for Shopify Stores (2026)](https://navona.ai/blog/best-wisepops-alternatives-for-shopify-stores-2026.md) — Compare the best Wisepops alternatives for Shopify stores in 2026, pricing, features, and pros/cons, including NavonaAI for cart abandonment prevention. - [7 Best Shopify Abandoned Cart Apps (2026 Guide)](https://navona.ai/blog/7-best-shopify-abandoned-cart-apps-2026.md) — Compare the 7 best Shopify abandoned cart apps for 2026, prevention vs recovery, pricing, and pros/cons to help you pick the right one. - [Cart Abandonment Prevention vs. Recovery — What Actually Works](https://navona.ai/blog/cart-abandonment-prevention-vs-recovery.md) — Recovery emails win back a fraction of lost carts hours later. Prevention stops the exit while the shopper is still on your store. Here's how the two differ. Every post is also served as plain Markdown at `https://navona.ai/blog/.md`. ## Index A shorter machine-readable index of this site is at https://navona.ai/llms.txt ## Contact - Site: https://navona.ai/ - Contact: https://navona.ai/contact - Documentation: https://docs.navona.ai/