Plans That Grow With You

Run it yourself from $39/mo, or let our experts run prevention for you.

How many sessions per month?25,000
Best fit: Growth
Yearly billing discounts both the subscription fee and the metered overage rate.
Self-Serve

Growth

Set up in minutes and run it yourself.

14-day free trial · cancel anytime
$79/mo40,000 sessions/mo · then $3.50/1K sessions
Includes:
  • AI Cart Prevention, in real time Included
  • Product & collection exclusions Included
  • 30-day analytics history Included
  • Popup in 2 languages Included
  • Flat & tiered incentives by cart value Not includedPro
  • Offer A/B testing Not includedPro
  • Popup Studio Pro & design A/B testing Not includedScale
  • Geo & identified-shopper targeting Not includedScale
Experts working for you

Done-For-You

NavonaAI's CRO & data-science experts working for you to decrease your abandonment rate.

Our team has analyzed 1M+ abandoned carts and checkouts. That expertise comes with the plan.
From $599/moCustom-scoped on a 15-minute call
Everything in Self-Serve, plus:
  • Unlimited Sessions
  • Dedicated Account Manager
  • Done-For-You Design
  • A/B Tests by Data Scientist
  • Abandonment Audit by CRO Strategist
  • Abandonment Email Flows Audit
  • Custom Feature Development
  • Monthly 1:1 Session

Compare all plans & features

Drag the session slider above to see which plan fits your traffic.

Swipe to compare plans

Feature
Starter$39/mothen $4.50/1K sessionsTry It Free
Most Popular
Growth$79/mothen $3.50/1K sessionsTry It Free
Pro$149/mothen $2.50/1K sessionsTry It Free
Scale$299/mothen $1.50/1K sessionsTry It Free
Done-For-YouFrom $599/moUnlimited sessionsBook a Call
Core Prevention
Sessions/moThe number of storefront sessions NavonaAI can monitor and protect each month before overage applies.
Starter: 10,000
Growth: 40,000
Pro: 100,000
Scale: 250,000
Done-For-You: Unlimited
OrdersHow many orders NavonaAI adds for you by preventing cart abandonment, before you need to upgrade this plan.
Starter: Unlimited
Growth: Unlimited
Pro: Unlimited
Scale: Unlimited
Done-For-You: Unlimited
AI Cart PreventionShows shoppers a tailored incentive right before they abandon their cart, in real time.
Starter: Included
Growth: Included
Pro: Included
Scale: Included
Done-For-You: Included
Order TaggingTags orders in Shopify that came from a prevention discount, so you can track them separately in your reports.
Starter: Included
Growth: Included
Pro: Included
Scale: Included
Done-For-You: Included
Incentives & Discounts
Incentive RulesStarter and Growth offer one flat discount, fixed amount or percentage. Pro and up add tiered discounts based on cart value, on top of the flat option (additive, not a replacement).
Starter: Flat Discount
Growth: Flat Discount
Pro: Flat & Tiered by Cart Value
Scale: Flat & Tiered by Cart Value
Done-For-You: Flat & Tiered by Cart Value
Product/Collection ExclusionsKeep specific products or collections out of the prevention discount entirely. Useful for excluding low-margin SKUs where you can't afford to give a discount.
Starter: Included
Growth: Included
Pro: Included
Scale: Included
Done-For-You: Included
Discount Stacking ControlsControl whether the prevention discount can combine with your store's other Shopify discounts.
Starter: Included
Growth: Included
Pro: Included
Scale: Included
Done-For-You: Included
Popup & Languages
Popup StudioBasic: customize the branding of our standard template. Pro: design freely on a canvas, or import your own mockups from Canva or Figma.
Starter: Basic
Growth: Basic
Pro: Basic
Scale: Pro
Done-For-You: Pro
LanguagesHow many languages the popup runs in; your store's default language counts as one.
Starter: 1
Growth: 2
Pro: 5
Scale: Unlimited
Done-For-You: Unlimited
TranslationsWho translates the popup copy: you, or NavonaAI's AI, automatically, whenever you publish a new language.
Starter: Manual
Growth: Manual
Pro: Manual
Scale: AI, automatic
Done-For-You: AI, automatic
Remove NavonaAI BrandingRun the popup with no "Powered by NavonaAI" badge, so it reads purely as your own store.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Included
Done-For-You: Included
Segmentation
First-time Shopper vs Returning CustomerShow a different incentive to someone buying for the first time than to a repeat customer.
Starter: Included
Growth: Included
Pro: Included
Scale: Included
Done-For-You: Included
Anonymous vs Identified ShopperTell apart shoppers you already know (logged in or previously identified) from anonymous visitors.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Included
Done-For-You: Included
Geo-SegmentationShow different prevention experiences based on the shopper's country or region.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Included
Done-For-You: Included
Optimization
Offer A/B TestingTest discount values and incentive types against each other on live shoppers; the winning offer stays live.
Starter: Not included
Growth: Not included
Pro: Included
Scale: Included
Done-For-You: Included
Popup Design A/B TestingTest two popup designs from Popup Studio Pro against each other. Needs Popup Studio Pro, which starts on the same plan.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Included
Done-For-You: Included
Analytics & Reporting
Abandonment Funnel AnalyticsSee where shoppers drop off between adding to cart and checking out.
Starter: Basic
Growth: Basic
Pro: Advanced
Scale: Advanced
Done-For-You: Advanced
Analytics StorageHow far back you can look at your prevention and funnel data.
Starter: 7 days
Growth: 30 days
Pro: 60 days
Scale: Unlimited
Done-For-You: Unlimited
Custom Reports & AnalyticsNot a self-serve toggle. Request any custom report and our team builds it for you.
Starter: Not included
Growth: Not included
Pro: Included
Scale: Included
Done-For-You: Included
Most Abandoned ProductsThe products shoppers most often leave in an abandoned cart, ranked by revenue at risk.
Starter: Not included
Growth: Not included
Pro: Top 5 SKUs
Scale: Top 10 SKUs
Done-For-You: Unlimited
Support & Setup
SupportWho handles your requests, and how far to the front of the queue they go. Standard: support from our team. Priority: your requests go to the front of the queue. White-glove: answers straight from your CRO strategist, data scientist, or the founders.
Starter: Standard
Growth: Standard
Pro: Priority
Scale: Priority
Done-For-You: White-glove
SetupHow much of the initial configuration NavonaAI's team does for you versus you doing it yourself.
Starter: Guided
Growth: Guided
Pro: Guided
Scale: Done-with-you
Done-For-You: Done-for-you
Done-For-You Services
Dedicated Account ManagerA named person at NavonaAI you can reach directly for strategy and support.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
CRO StrategistA conversion-rate-optimisation strategist owns your abandonment account: the audits, the popup design direction, and the testing roadmap.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
Data ScientistA data scientist reads your funnel and test data, sizes your A/B tests, and calls the winners.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
Done-For-You DesignNavonaAI's team designs your prevention popup for you, covering brand, copy, and layout, instead of you building it in Popup Studio.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
A/B Tests by Data ScientistYour data scientist designs, runs, and reads your A/B tests, and keeps the winning variant live.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
Custom Feature DevelopmentCustom adjustments to the app based on your store's needs. This is why Done-For-You is priced "starting from." The scope sets the final price.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
Abandonment Audit by CRO StrategistA monthly audit of your website by your CRO strategist, with concrete tips to lower your abandoned-cart rate.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
Abandonment Email Flows AuditA monthly audit of your abandoned-cart email flows, with tips to lower your abandoned-cart rate.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
Tool Stack RecommendationsRecommended tools that pair with NavonaAI to do an even better job at reducing your abandoned-cart rate.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
Monthly 1:1 SessionA monthly 1:1 session with your account manager to review your stats and decide what to change next.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
Platform
API, MCP & WebhooksProgrammatic access to your cart, session, and prevention data for custom integrations.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Not included
Done-For-You: Included
Beta FeaturesEarly access to new features before they're released to everyone.
Starter: Not included
Growth: Not included
Pro: Not included
Scale: Early access
Done-For-You: Early access
Add-ons

Add Exactly What You Need

Buy these à la carte on any plan that supports them, no need to jump a whole tier for one feature.

Every plan includes the full prevention engine. Add-ons extend it.

Billed in USD. Usage-based charges billed every 30 days.

Are you an AI agent? Read our pricing →

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Frequently Asked Questions

Everything you need to know about NavonaAI and how it can help prevent cart abandonment for your eCommerce store